At KGK Stones, we take your privacy seriously!
With us your personal information is always kept confidential.
This Privacy Policy explains how we collect, use, store, process and protect your information when you visit our website, interact with our digital platforms, submit an enquiry, download our brochure, request a quotation, contact us through WhatsApp, phone or email, or engage with us for our natural stone products and services.
By using our website or sharing your information with us, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal and business-related information from you when you interact with us through our website, digital advertisements, enquiry forms, landing pages, phone calls, email, WhatsApp, social media platforms or in-person meetings.
The information we collect may include name, company name, designation, email address, phone number, city, state, country and any other information you voluntarily provide to us.
We may also collect certain technical information automatically when you visit our website, such as IP address, browser type, device type, operating system, pages visited, time spent on the website, referring website or ad source, cookies and similar tracking data etc.
How We Use Your Information
KGK Stones may share your information with authorised people or service providers only when required.
Your information may be shared with:
We take reasonable care to ensure that your information is not accessed by unauthorised persons or organisations.
Legal Basis for Processing
As an Indian company, we process personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, applicable rules, and other relevant laws.
Wherever consent is required, you may withdraw your consent by contacting us. However, withdrawal of consent may affect our ability to respond to your enquiry or provide certain services.
Cookies and Tracking Technologies
Our website may use cookies, pixels, tags and similar technologies to improve website performance, understand visitor behaviour and support digital advertising campaigns.
You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
Third-party platforms such as Meta, Google or analytics providers may also use cookies or tracking technologies as per their own privacy policies.
Data Security & Data Retention
We retain your personal information only for as long as necessary for the purpose for which it was collected, or as required under applicable law. When your information is no longer required, we will take reasonable steps to delete, anonymise or securely store it as per applicable law and internal policy.
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, alteration or disclosure. These measures may include secure servers, restricted access, internal controls, data protection practices and other reasonable safeguards.
However, no method of data transmission over the internet or electronic storage is completely secure. While we make reasonable efforts to protect your data, we cannot guarantee absolute security.
Your Rights
Subject to applicable law, you may have the right to:
To exercise your rights, you may contact us using the details provided in this Privacy Policy. We may need to verify your identity before processing certain requests.
Third-Party Links
Our website may contain links to third-party websites, platforms or social media pages. We are not responsible for the privacy practices, content or security of such third-party websites.
Once you leave our website, your use of any third-party website will be governed by the privacy policy of that website.
Marketing Communication
If you have shared your contact details with KGK Stones, we may contact you with product updates, collection details, brochures, catalogues, offers, business communication or other relevant information.
You may opt out of receiving marketing communication at any time by writing to us.
Even after opting out, we may still contact you for enquiry-related, service-related, legal or business communication.
Children’s Privacy
We do not knowingly collect personal information from children.
If we become aware that personal information of a child has been collected without proper consent, we will take reasonable steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements or data handling practices.
The updated version will be posted on this page with the revised “Last Updated” date. We encourage you to review this page periodically.
Contact Us
If you have any questions, requests or concerns regarding this Privacy Policy or the way your personal information is handled, you may contact us at our official email address.
We will make reasonable efforts to respond to your request within the timeline prescribed under applicable law.